Wednesday, November 19th, 2014

In the medical world, revenue cycle management is really about the life of a patient account from creation to payment. Sounds simple, doesn’t it? Ha! Managing revenue cycle in healthcare is just plain hard. The flow in the revenue cycle includes many processes that affect each other, and all is good if each process runs smoothly and according to the plan. It is when a process “bends, cracks or breaks” that problems begin and this can happen at any point in the cycle. That’s why it is imperative to have the right people, processes and workflows in place so “bends, cracks or breaks” can be identified and corrected as quickly as possible. Outsourcing to a partner with revenue cycle management expertise allows you the ability to maintain control of your accounts receivable and be assured that the “bends, cracks or breaks” will be identified and fixed as soon as possible. In upcoming posts we will explore various components in the revenue cycle process as well as to identify what to look for in your revenue cycle management partner.

Posted by Sandy Rutherford

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Thursday, June 19th, 2014

Billing……..Simplified                            Pricing ……..Simplified

How to evaluate Revenue Cycle Management Companies

It is relatively easy to compare a billing service by price, but you must also look at other factors that the company has to offer. Items to consider:

Does the service have a vested interest in what you are hoping to achieve or they simply a claims processing center? Kaleidoscope team is comprised of billing experts and we have internal resources to effectively serve as your billing manager.

Does the service provide clear internal contacts for you? Can you reach them easily and can you physically meet with them on a regular basis? Kaleidoscope assigns a dedicated team member as a primary resource to you. You can call anytime. Kaleidoscope holds monthly meetings to review your accounts receivable with you and to answer questions.

Does the service have a HIPAA compliance plan? Kaleidoscope is compliant and also offers HIPAA services to medical practices.

Does the service provide full-circle services? Make sure that all are included and that you not left to handle a part of the service in-house. Kaleidoscope provides full-circle services from claim submission to patient billing.

Does the service offer the ability to transition on a timely and efficient basis? Kaleidoscope can ramp clients up in a short period of time.

Kaleidoscope: Your Revenue Cycle Management Partner

For more information on our Revenue Cycle Management Services contact us at or 952-831-5773

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